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STORE POLICY

PRIVACY & SAFETY

At 110 COLLECTIONS, we are committed to providing a transparent and secure shopping experience. Your trust is important to us, and we strive to ensure your satisfaction while maintaining clear policies to protect your privacy and safety.

1. Privacy Policy

  • Information Collection: We collect personal information such as your name, email, address, and payment details solely for processing your order and enhancing your shopping experience.

  • Data Security: Your personal information is encrypted and stored securely. We do not share or sell your information to third parties.

  • Your Rights: You can request access to your personal information or request its deletion by contacting us at 110COLLCTIONS@GMAIL.COM

2. No Return Policy

Due to the handmade and upcycled nature of our products, we do not accept returns. All sales are final, and we encourage you to review product descriptions and images carefully before making a purchase.

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3. Exchange Policy

While we do not accept returns, we offer exchanges under the following conditions:

  • Eligibility for Exchange:

    1. Exchanges are accepted only for items that are defective or damaged upon delivery.

    2. You must notify us within 7 days of receiving the product.

  • Process for Exchange:

    1. Contact us at 110COLLCTIONS@GMAIL.COM with your order number, a description of the issue, and photos of the defective product.

    2. Upon approval, ship the item back to us at your own expense.

    3. Once we receive and verify the item, we will process an exchange or provide store credit, as applicable.

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4. Change of Mind Policy

As all our items are one-of-a-kind and crafted with care, we do not accept exchanges or refunds for a change of mind.

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5. Customer Satisfaction Guarantee

Your satisfaction matters to us! If you have any concerns about your purchase, please reach out to our team at 110COLLCTIONS@GMAIL.COM. We will do our best to address your concerns and find a solution that works for you.

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6. Safety Measures

  • All materials used in our products are thoroughly cleaned and inspected to ensure safety and quality.

  • Please follow the care instructions provided with your purchase to maintain product longevity.

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Thank you for supporting 110 COLLECTIONS and our mission to create sustainable, upcycled fashion. By shopping with us, you help reduce waste and make a positive impact on the environment. We appreciate your trust and understanding of our policies.

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